The on-line web-site dedicated to cruise wear.

Privacy Policy

Privacy Policy

Cream Rose Ltd is committed to protecting any personal information that you share with us.  The purpose of this policy is to give you a clear explanation of what personal information we collect and how we collect, use and protect it.

This policy applies to both the Cream Rose and Cruisewear Boutique websites.  By using the Cream Rose or Cruisewear Boutique websites you are confirming that you agree to our privacy and cookies policies.

​What is personal information?

Personal information is any information about you from which you can be identified, such as your name, address, date of birth, credit card details, IP address, photo or video image. By providing us with your personal data you give us your explicit consent to process it for the purposes set out in this Privacy Policy.

Cream Rose will always consider the impact of processing your data before any action is taken, to ensure that it has no unjustified adverse effects for you.

The type of Information we may hold about you

Your information will only be collected, stored or processed for a specific purpose, such as:

Information which you have provided and given your consent for us to use  – for example, providing you with marketing information. 

Information which you have provided as a means of contacting you – for example, to make boutique or alteration appointments.

Technical Information collected by our website – including the internet protocol (IP) address used to connect your computer and other information about your browser type, version, times, operating system and platform and Uniform Resource Locators (URLs or web addresses) to assess browsing activity on our site.

How information is collected

- Information you provide directly

Information is given to us directly when, for example, you become a boutique customer, register for a newsletter or purchase online from our website.  At this time, we may ask you to provide personal information, through a web form or by other means. The details we ask you for will be directly related to the purpose for which they are required.

- Information collected electronically

You may provide information to us directly through our website.  Like most websites, Cream Rose uses ‘cookies’ to enable the website to recognise you when you return.  A cookie is a small text file that transfers to your computer (or phone or tablet) and can help with things such as auto-filling your name and address in text fields.

The following gives examples of how data is used:

To provide you with information, products or services that you request.
To maintain a relationship with you as a supplier.
To administer an appointment system.
To process on-line orders received through our web-site or by telephone.

Sharing information

Cream Rose will not share or store any of your data with any third party at any time, except where you have given your express consent, or where we are required to do so by law.


If you have consented to our processing your personal data for marketing purposes in accordance with this Privacy Policy, we may send you information (via email, phone or text) about our activities and services that we consider to be of interest to you.  You have the right to ask us not to process your information in this way at any time.  If you no longer wish to receive emailed or web-based marketing information you may unsubscribe by emailing us at

Debit and Credit Card Information

If you use your credit or debit card to pay for a transaction, we will ensure that this is done securely and in accordance with the Payment Card Industry Data Security Standard.  Cream Rose Ltd does not keep your payment card details. 

Inappropriate Website Content

If you post or send any content that we believe to be inappropriate, offensive or in breach of any laws, such as defamatory content, we may use your personal information to inform relevant third parties such as your internet provider or law enforcement agencies.

Your rights

Your rights are important to us. We recognise that you have the following rights:

The right to be informed about your personal information we store and/or process.

The right of access to the information we hold about you when you make a subject access request.

The rights of erasure or restricted processing.

The right of portability – you may be able to ask us to give information we hold about you to another organisation.

The right to object to the way in which we store or process your information.

The right to object to any automated decision-making process that we may use.

If you would like to exercise any of these rights, please contact us at Cream Rose Ltd, 7 High St, Fenstanton, Cambs PE28 9LQ.